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TOEIC Most Frequently Asked Questions

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{"theme":"toeic-white-green","headingTag":"h3","goBackText":"Back","disableMultiClose":false,"title":"My Scores","searchPlaceholder":"Search","searchEnable":true,"errorMessage":"Your search didn’t yield any results. Please try using a different keyword.","tableborder":true,"dataLayer":{},"questions":[{"title":"Are TOEIC 4-Skills scores equivalent to TOEIC Listening and Reading and TOEIC Speaking and Writing scores?","accordionContent":"\u003cp\u003eThe results of the Listening and Reading sections are equivalent to the results of the TOEIC Listening and Reading test.\u003c/p\u003e\r\n\u003cp\u003eThe results of the Speaking and Writing sections are equivalent to the results of the TOEIC Speaking and Writing tests.\u003c/p\u003e\r\n"},{"title":"How can I see my score if I haven\u0027t created an account online?","accordionContent":"\u003cp\u003eIf you did not log in or create an account during your purchase, we invite you to click on the \u0026quot;My Account\u0026quot; button in the \u0026quot;Your ETS Global invoice is now available\u0026quot; and \u0026quot;Your score is now available\u0026quot; emails sent by ETS Global to link your order/registration to your online account using the same email address you used for registration..\u003c/p\u003e\r\n\u003cp\u003e\u003cb\u003eOnly after this step will your purchase order be linked to your account and you will be able to access all available features. From your online account, you will be able to see and change your picture, access the Examinee Handbook, see your online score in the \u0026quot;Past tests\u0026quot; section.\u003c/b\u003e\u003c/p\u003e\r\n"},{"title":"How are the tests scored?","accordionContent":"\u003cp\u003eETS Global uses two different types of scoring methods depending on the test format:\u003c/p\u003e\r\n\u003cul\u003e\r\n\u003cli\u003ehuman scoring for open-question tests\u003c/li\u003e\r\n\u003cli\u003eautomated scoring for multiple-choice test questions\u003c/li\u003e\r\n\u003c/ul\u003e\r\n\u003cp\u003eFor more information on the scoring methods used for each test, please visit\u0026nbsp;\u003ca href\u003d\"/content/ets-org/language-master/en/home.html\" target\u003d\"_blank\" rel\u003d\"noopener noreferrer\"\u003eETS\u0027 website\u003c/a\u003e.\u003c/p\u003e\r\n"},{"title":"When and how will I obtain my TOEIC score?","accordionContent":"\u003cp\u003eYour digital score report will be available on your online account in the “Past tests” section.\u0026nbsp;\u003c/p\u003e\r\n\u003cp\u003eIf you ordered any printed documents such as paper score reports and/or certificates, these will be sent to the address specified on your order.\u0026nbsp;\u003c/p\u003e\r\n\u003cp\u003ePlease enquire with your academic institution or training center if your took your test through one of these organizations.\u003c/p\u003e\r\n\u003cp\u003e\u003cb\u003eTOEIC®\u0026nbsp;Listening and Reading\u003c/b\u003e\u003c/p\u003e\r\n\u003cp\u003eWith remote proctoring\u003c/p\u003e\r\n\u003cul\u003e\r\n\u003cli\u003e7 calendar days* after the test date\u0026nbsp;\u0026nbsp;\u003c/li\u003e\r\n\u003c/ul\u003e\r\n\u003cp\u003eIn a test center:\u003c/p\u003e\r\n\u003cul\u003e\r\n\u003cli\u003eOnline (on a computer or tablet): 3 to 5 hours* after the end of the test\u0026nbsp;\u003c/li\u003e\r\n\u003cli\u003ePaper-based: 10 to 15 calendar days** after receipt of the answer sheets\u0026nbsp;\u0026nbsp;\u003c/li\u003e\r\n\u003cli\u003ePaper-based with Express Scoring: 2 to 5 calendar days** after receipt of the answer sheets\u0026nbsp;\u003c/li\u003e\r\n\u003c/ul\u003e\r\n\u003cp\u003e\u003cb\u003eTOEIC®\u0026nbsp;4-Skills\u0026nbsp;\u003c/b\u003e\u003c/p\u003e\r\n\u003cp\u003eWith remote proctoring and at a test center:\u003c/p\u003e\r\n\u003cul\u003e\r\n\u003cli\u003e7 calendar days* after the test date\u0026nbsp;\u0026nbsp;\u003c/li\u003e\r\n\u003c/ul\u003e\r\n\u003cp\u003e\u003cb\u003eTOEIC®\u0026nbsp;Speaking and Writing\u003c/b\u003e\u003c/p\u003e\r\n\u003cp\u003eIn a test center\u003c/p\u003e\r\n\u003cul\u003e\r\n\u003cli\u003e7 calendar days** after the test date\u0026nbsp;\u003c/li\u003e\r\n\u003c/ul\u003e\r\n\u003cp\u003e\u003cb\u003eTOEIC®\u0026nbsp;Bridge\u003c/b\u003e\u0026nbsp;\u003c/p\u003e\r\n\u003cp\u003eIn a test center\u003c/p\u003e\r\n\u003cul\u003e\r\n\u003cli\u003eOnline (on computer or tablet): 3 to 5 hours* after the end of the test\u0026nbsp;\u003c/li\u003e\r\n\u003cli\u003ePaper-based: 7 calendar days** after receipt of the answer sheets\u0026nbsp;\u003c/li\u003e\r\n\u003cli\u003ePaper-based with Express Scoring: 3 calendar days** after receipt of the answer sheets\u0026nbsp;\u003c/li\u003e\r\n\u003c/ul\u003e\r\n\u003cp\u003e* These scoring times are not guaranted in the event of technical problems or unexpected maintenances. If any of these events occur, the score will be delivered as soon as possible.\u003c/p\u003e\r\n\u003cp\u003e\u003ci\u003e** Estimations based on a postal shipment and can vary depending on the test location.\u0026nbsp; \u0026nbsp;\u003cbr\u003e\r\n Working days: excluding Saturdays, Sundays and public holidays.\u003c/i\u003e\u003c/p\u003e\r\n"},{"title":"How and when will I receive my TOEFL or GRE score?","accordionContent":"\u003cp\u003e\u003cb\u003eGRE®\u003c/b\u003e\u003c/p\u003e\r\n\u003cp\u003ePlease read the following page for \u003ca href\u003d\"/content/ets-org/language-master/en/home/gre/test-takers/general-test/scores/get-scores.html\" target\u003d\"_blank\" rel\u003d\"noopener noreferrer\"\u003einformation about GRE scores\u003c/a\u003e.\u003c/p\u003e\r\n\u003cp\u003e\u003cb\u003eTOEFL iBT®\u003c/b\u003e\u003c/p\u003e\r\n\u003cp\u003ePlease read the following page for \u003ca href\u003d\"/content/ets-org/language-master/en/home/toefl/test-takers/ibt/scores/get-scores.html\" target\u003d\"_blank\" rel\u003d\"noopener noreferrer\"\u003einformation about TOEFL iBT scores\u003c/a\u003e.\u003c/p\u003e\r\n\u003cp\u003e\u003cb\u003eTOEFL ITP®, TOEFL Junior® and TOEFL Primary®\u003c/b\u003e\u003c/p\u003e\r\n\u003cp\u003eThe results will be made available to your academic institution or training center within a maximum of around 15 working days*.\u003c/p\u003e\r\n\u003cp\u003eIf you have still not received anything, please contact the organization through which you took the test.\u003c/p\u003e\r\n\u003cp\u003e* Estimations based on a postal shipment can vary depending on the test location. Working days: excluding Saturdays, Sundays, and public holidays.\u003c/p\u003e\r\n"},{"title":"Can I receive my score by phone or email?","accordionContent":"\u003cp\u003eScore Reports are only sent by post. In addition, you can find your score on your online account. Scores will not be communicated by phone nor email.\u003c/p\u003e\r\n"},{"title":"What is the difference between a Certificate of Achievement and a Score Report?","accordionContent":"\u003cp\u003eThe Score Report is the official document acknowledging your English proficiency. It is included in the price of the test.\u003c/p\u003e\r\n\u003cp\u003eYou will receive a Certificate of Achievement upon request. This document is presented as a diploma featuring the name of the test taker and its test score.\u003c/p\u003e\r\n"},{"title":"Which score do I have to obtain to pass the test?","accordionContent":"\u003cp\u003eETS tests should not be considered as “pass-or-fail” tests. Our tests ensure test takers to reliably and objectively demonstrate their English skills. Institutions establish their own English proficiency selection criteria by setting a minimum TOEIC or TOEFL score to reach, as not all positions or academic programmes require the same English proficiency level. Our tests are used as a scale to help institutions compare fairly the level of each candidate.\u003c/p\u003e\r\n\u003cp\u003eWe invite you to contact your institution/company to find out about the required TOEIC/TOEFL score.\u003c/p\u003e\r\n"},{"title":"What will happen if I do not manage to answer each question?","accordionContent":"\u003cp\u003eYour results will vary depending on the number of questions you will have answered. You will not be penalised for answering questions wrong. Try to answer every question to the best of your ability.\u003c/p\u003e\r\n"},{"title":"How long is my score valid for?","accordionContent":"\u003cp\u003eBecause English-language skills may improve or decline over time, ETS Global and Representatives will re-issue and confirm score results for 2 years after taking the test.\u003c/p\u003e\r\n"},{"title":"Which documents do I need to provide when requesting a score verification?","accordionContent":"\u003cp\u003eYou would need to provide a scanned copy of the score report in question by\u0026nbsp;\u003ca href\u003d\"mailto:tests-security@etsglobal.org\" target\u003d\"_blank\" rel\u003d\"noopener noreferrer\"\u003eemail\u003c/a\u003e.\u003c/p\u003e\r\n"},{"title":"When would I expect to receive an answer for score verification request?","accordionContent":"\u003cp\u003eWe will do our best to come back to you with an answer within 7 days from your request.\u003c/p\u003e\r\n"}]}